Papa John's Pizza

Highly disappointed with the entire experience/food quality! I placed my order at 730p and did not recieve my order until almost 930p. Called the store 4 different times. Once no answer at all. 2 other times was put on hold to no avail. The fourth and final time I was actually able to speak to someone. She apologized and offered half of my money back and also gave me a free soda. I do appreciate that. However, the mix up with deliveries is horrendous. I recieved several notifications about my food being ready, then it wasn't ready. Then the order was waiting on a driver. Then there was no driver. Then it was ready again then it wasn't. After speaking to the woman my fourth try she stated they were very busy and backed up on orders and that my order was coming out of the oven as we speak and my driver was there waiting. It's about a 8 minute drive from the store to my hotel. The food was COLD! ALL OF IT. 3 pizzas, cold and hard. 3 orders of wings that were supposed to be WELL DONE they weren't and were also cold as if I'd just taken them out the fridge. While the lady i spoke with was nice and tried her best to help I as well as my family are very disappointed with this location and how they do business. We will not be returning.

Ordered around 7pm and one and a half hours after the tracker said out for delivery the guy still wasn’t there. We called the store and they said looks like he’s running late. 15 minutes he showed up saying sorry but they are just swamped. Everything was cold. Not even warm. Just room temperature. Pictures are with and without flash to show how old they looked.

Ordered a pizza over the phone. Guy said no more deliveries we had to pickup. We said fine. He said it would be 1 hour. We waited 1 hour and went to pickup. Girls at counter were very rude and said they didnt see our order placed and said it would be another hour to make. Mind you when we called and placed the order they had caller id and said our name before we even gave it. Girls were so rude and acted like we were in the wrong for them not making our order. Walked out. Super rude. Will never order from there again.