Hilton Ocean City Oceanfront Suites

* PLEASE replace the American Flag!!! As an active duty veteran this really hurts to see. At no point should the 🇺🇸 be ripped! See attached photo.

Overall, the hotel is in a good location and has a nice ambiance, but several factors were not up to standard. From my personal standpoint, the check-in process was dysfunctional. I began my family vacation with a staff member in training who didn’t acknowledge my Hilton Honors status and failed to direct me properly to my room. I was on the first floor and mistakenly thought I needed to take the elevator to reach the first floor, only to have to return to the lobby to ask for directions because the room signage was not clearly marked.

Once I finally located our room, I encountered another issue: the door lock had run out of batteries, preventing me from getting in. I returned to the front desk to report the problem, only to be informed that the front door lock had also malfunctioned, but maintenance would be there as soon as possible. I waited for 15 minutes before someone finally opened the door, and I was able to enter the room.

Our original room was poolside. While the outdoor pool was not in season, the view was marred by an unkempt outdoors area featuring dead trees, fallen branches, and poolside chairs in the empty pool, which was not ideal. The outside appearance was disappointing, especially for the same price as other rooms, and I was unable to see the beach from our room. My wife was upset and requested to move. They reluctantly relocated us to a different room two doors down. Although the new room had a slightly better view, it was still unsatisfactory.

The hotel is conveniently located near excellent restaurants. If you don’t want to eat at the hotel lobby, there is a pizza place down the street that my kids loved, as well as a McDonald’s. Additionally, the hotel backs up to the beach, which adds to the convenience and made the stay worthwhile. It is also just a 3-5 minute drive to the boardwalk.

As someone who has been with Hilton for a long time, I was not impressed with this stay. The experience was far from exceptional and reached a point where we almost considered staying just one night and finding another hotel. It seemed they were preparing for warmer weather, as there was a lot of renovation that made navigation around the hotel unpleasant. While I know I will return to Ocean City, I will not choose to stay at this hotel again. Overall, it's a decent place that offers convenience, and I hope my experience was an anomaly.

We stayed here for Spring Break which is the off- season so slower and in a renovation phase so we completely understood. All that is fine. The room was comfortable but the door to the bedroom would NOT close because the door caught on the doorframe. I cook a lot and the kitchen was missing any kind of cleaning solution so I had to wash the dishes in water alone. Location is fantastic!!

Love this hotel! It's not perfect but the pros absolutely outweigh the cons!

Incredible, huge rooms! Bedroom with balcony. Full kitchen with refrigerator, stove, microwave, plates, utensils, coffee machine, sink and blender. Plates, mugs, cups, wine glasses are in room for you!

You can see the ocean and hear the waves from bed.

Parking lot fills up very quickly. Room was kind of dirty but the view made up for it.

Employees aren't the nicest and don't make you feel like a valued customer. They are kind of cold and it's pretty awkward because they look at you with judgemental looks but oh well. Don't let that bother you.

Absolutely hated the food in the restaurant and the service there was pretty terrible. It wasn't busy but those two guys made it seem like it was. Half full drinks were scattered on the bar from people who obviously left before we got there.

All in all, don't expect too much. Enjoy your time here. It's a beautiful room and area. It's all about your mindset. Make the best of it and you will have an incredible time!